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Agents

Explore Agent roles, statuses, and behavior across your journeys.

  • Agent Editor

    Create and manage the full behavior of an Agent, including structure, flow, and settings.

  • Compatibility Match

    Score and evaluate fit based on candidate responses and configured criteria.

  • Agent Appearance

    Customize the visual identity and presentation of the candidate runner.

  • Time Out Configuration

    Define inactivity and timeout behavior for journey continuity and operational control.

  • Journey Completion

    Configure completion criteria, end-state messaging, and post-completion behavior.

  • Agent Chat

    Configure chat presentation and behavior within the candidate runner experience.

  • Import & Export Agent

    Move agent configurations between environments safely and consistently.

  • Agent Lifecycle and Release

    Manage agent changes from draft to production with predictable review and release controls.

  • Agent Testing and QA

    Validate agent behavior before release using focused test scenarios and repeatable quality checks.

  • Agent Data Model

    Understand how agent journeys use candidate fields, metadata, and workflow variables during execution.

  • Agent Permissions and Access

    Role-based access model for Admin, Support, and Brand users, including action boundaries and governance.