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Find setup guides, core concepts, and troubleshooting resources in one place.
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Getting Started
Learn the Zirpa basics and launch your first implementation quickly.
3 articles
Agents
Explore Agent roles, statuses, and behavior across your journeys.
11 articles
Candidates
Manage candidate records, progression, and journey context.
0 articles
Steps Configuration Guide
Configure widgets for web surfaces.
0 articles
Gates
Configure
0 articles
Agent Chat & Knowledge
0 articles
Reporting & Dashboards
0 articles
Account & Admin Settings
0 articles
Troubleshooting
Find quick fixes for common setup and implementation issues.
2 articles
Helpful articles
Core Concepts
Key Zirpa concepts: Candidate, Step, Path, Journey, Agent, Gate, Outcome, Runner, Merge Fields, Compatibility Match, Journey Timeline, and Brand and Account.
Quick Start: Build Your First Agent
Create and test your first basic Zirpa agent in a few practical steps.
Archived
Archived concept articles consolidated for reference. Content to be reorganized later.
Agent Editor
Create and manage the full behavior of an Agent, including structure, flow, and settings.
Compatibility Match
Score and evaluate fit based on candidate responses and configured criteria.