Account & Admin Settings

How to Add / Remove Users

Manage user access by adding, editing, or removing users from the platform.

Overview #

This feature allows Admins to manage who can access the system, what level of access they have, and which Brands they are assigned to. Users can be created, updated, deactivated, or removed depending on operational needs.

Add a New User #

To add a user:

  1. Go to Account & Admin Settings → Users.
2026 04 18 23h16 19
  1. Click Add User.
User management add user
  1. Fill in:
2026 04 18 23h08 30
  1. (Optional) Enable Notify user by email.
  2. Click Add User.

The user will receive login details if email notification is enabled.

Edit a User #

User management

You can update:

2026 04 18 23h07 46
  • Name and contact details
  • Access level
  • Assigned Brands
  • Default Brand
  • Password (optional)

Click Save after making changes.

User Status #

  • Active ON → User can log in
  • Active OFF → User cannot access the system

Use this instead of deleting users (recommended).

Access Levels #

  • Admin / Account Admin — Full system access, including managing users
  • Other roles (if configured) — Limited access based on permissions

Assigned Brands #

Users can be restricted to specific Brands. This is important for multi-Brand environments.

Remove a User #

2026 04 18 23h21 57

There are two options to remove or inactivate a user:

  • Set the user to Inactive
  • Remove access by unassigning Brands

Use Cases #

  • Onboarding new team members
  • Restricting access by role
  • Managing multi-Brand operations
  • Offboarding users safely

Last updated May 4, 2026